WestCare Washington has been selected as the Coordination Center for the WAServes - Greater Puget Sound network.
WAServes, part of the national AmericaServes network, is a coordinated network of public, private and nonprofit organizations serving veterans, service members and their families in the Washington area. WAServes utilizes a common technology platform to create accountability and formalize communication, coordination and transparency among its partner providers in order to efficiently and effectively guide veterans and their families to the most appropriate services and resources available to achieve their unique goals.
Who is Served?
Active duty, National Guard, Reserve service members as well as veterans, and their families who reside in the Greater Puget Sound area are eligible for support from the network at no cost. WAServes aims to support all individuals who have worn the uniforms of our military – regardless of age, era, branch or discharge status. When discharge status impacts eligibility of some services, Care Coordinators will strive to find an appropriate local resource. The Greater Puget Sound area consists of the following 8 counties: King, Snohomish, Island, Kitsap, Pierce, Thurston, Mason and Lewis.
How Does it Work?
The WAServes network continues to work collectively to improve the coordination and direct service delivery to military and veteran families. By adopting the technology and aggregating community-wide data, we are able to more accurately identify and measure:
- Who is requesting services
- What services they are requesting
- Availability of those services
- Time it takes to meet the need
Most importantly, the data will provide insight into individual outcomes as a result of those services delivered.
This collective impact and improvement in delivery of provider services would not be possible without the commitment and servant leadership of WAServes partner providers as well as the generous support of donors. The community has come together to create a new innovative approach of leveraging existing strengths, philanthropic leadership, and local coordination to better serve our military and veteran families. WAServes is funded by a generous donation from the Schultz Family Foundation.
AmericaServes is a coordinated network of services, resources, and care, that provides direct access for veterans, service members, and their families. AmericaServes consists of local and regional networks that are tailored to meet the unique needs of the communities they serve. WAServes – Greater Puget Sound is the local AmericaServes network for the coastal region of Washington state. Each local AmericaServes network consists of vetted service providers, that are connected together through a Coordination Center – a backbone organization that supports the local network by understanding each provider’s services, capacity and eligibility requirements, and facilitating accurate referrals for network users to receive the services they seek. This means that veterans and military families are connected to providers who understand their unique situation, and provide the services they need, and that providers are able to refer veterans and military families they are unable to serve to the care they need without taking on the time burden associated with linking to another provider or following up. The grand vision of AmericaServes is to establish local networks all around the US such that veterans and service members can receive care and services wherever they are, through a single point of entry into a national network of hundreds of quality providers.
WAServes offers transitioning service members, veterans and their families access to a class-leading continuum of providers that runs the gamut from superior legal, housing and emergency service providers to employment, recreation and fitness, financial capabilities and more – all designed to provide those who serve, have served, and their families, with the most comprehensive service delivery experience available anywhere in the nation
If you are a veteran, service member or family member in need of assistance, please click here to fill out the ‘Get Assistance’ form.