July 2018 - June 2019
Olympia Call Center:
10,081 calls received
King County Call Center:
1,116 calls received
VSO Contractors & VA Claims
11,773 Claims filed through network
$155 Million in Income generated for veterans
81% Batting average (success rate of claims filed)
How can WDVA Help me?
The Washington State Department of Veterans Affairs (WDVA) is a full-service state agency that assists veterans, their family members and survivors. The department is an advocate for veterans and their families, and aggressively pursues all federal and state benefits and entitlements on their behalf.
The department’s Veterans Service Offices and the statewide referral service are staffed with qualified Service Officers to assist veterans and family members in accessing benefits to which they may be entitled; including;
VA Disability Compensation
VA Pension or Widows Pension
Aid & Attendance
Health Care Benefits
Other Federal, State or County Benefits
Using a case management approach, our staff attend to the needs of the individual and their families by providing counseling and referral services in a holistic fashion. This includes representing veterans in cases adjudicated with the U.S. Department of Veterans Affairs in Seattle. Outreach services are available for areas which are not near a Veterans Service Office.
When meeting with your Service Officer, please bring as many of the following documents with you as you can to help us prepare your initial claim for veterans benefits.
Copy of DD214 or other separation papers for all periods of service
Copies of your marriage certificate and all divorce decrees
Copies of the public birth records for each child you claim as a dependent
A copy of all service medical records you have
Medical records you have showing you currently have this disability (diagnosis)
Medical records you have indicating the disability was caused by or happened during your active military service